Terms & Conditions
Effective Date: August 8, 2026
Welcome to Rana Online Shopping. These Terms & Conditions govern your use of our website, ranaonlineshopping.com, and your purchase of products from our online store.
By accessing our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About Us
Business Name: Rana Online Shopping
Owner: MD SOHEL RANA
Website: ranaonlineshopping.com
Phone: 01767864452
Email: ranaonline546@gmail.com
Address: Kamal Dah Road, Baksi Bazar Mor, Dhaka, Bangladesh
2. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or place an order.
3. Products and Product Information
We make every effort to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.
However:
Product colors or appearance may vary slightly from the images shown on the website.
Product packaging may change from time to time.
Availability of products may change without prior notice.
We reserve the right to correct any errors or inaccuracies in product information.
4. Product Prices
All prices displayed on our website are in Bangladeshi Taka (BDT) unless otherwise stated.
We reserve the right to:
Change product prices at any time.
Modify or discontinue promotional offers.
Correct pricing or product information errors.
Cancel an order if a product has been listed with an incorrect price.
Any price changes will not affect orders that have already been confirmed, except where an obvious pricing error has occurred.
5. Placing an Order
When placing an order, you must provide accurate and complete information, including:
Full name
Mobile number
Delivery address
Email address, where applicable
Any other information required for order processing
We reserve the right to contact you by phone or other available means to verify your order.
An order is considered confirmed only after it has been successfully verified or accepted by Rana Online Shopping.
6. Order Cancellation
We reserve the right to cancel or refuse an order for reasons including, but not limited to:
Product unavailability
Incorrect product pricing
Incorrect or incomplete customer information
Suspicious or fraudulent activity
Failure to confirm the order
Delivery limitations
Unforeseen circumstances
Customers may request cancellation of an order before it is dispatched. Once an order has been shipped, cancellation may not be possible.
7. Payment
Available payment methods will be displayed during the checkout process.
Customers are responsible for providing accurate payment information where required.
Orders may be processed only after successful payment confirmation or order verification, depending on the payment method selected.
8. Delivery and Shipping
We aim to deliver orders within the estimated delivery time provided at checkout or during order confirmation.
However, delivery times may vary due to:
Customer location
Courier delays
Weather conditions
Public holidays
Transportation problems
Incorrect delivery information
Other circumstances beyond our control
Customers are responsible for providing a correct and complete delivery address and an active mobile number.
9. Receiving Your Order
Customers are advised to check the package and product condition upon delivery.
If you receive a damaged, incorrect, or defective product, please contact us as soon as possible with the necessary details and supporting evidence, such as photographs or videos, where applicable.
10. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
A product may only be eligible for return or exchange if it meets the conditions specified in our applicable policy.
Customers should contact us promptly if there is any issue with a delivered product.
11. Customer Responsibilities
Customers agree to:
Provide accurate information when placing an order.
Provide a valid mobile number.
Provide a complete delivery address.
Be available to receive the order.
Not use the website for fraudulent or unlawful purposes.
Not attempt to interfere with the operation or security of the website.
12. Website Usage
You agree not to:
Use the website for any illegal purpose.
Attempt to gain unauthorized access to our website or systems.
Upload or transmit malicious software.
Copy or reproduce website content without permission.
Use our website in a way that may damage, disable, or impair its operation.
We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.
13. Intellectual Property
All content available on ranaonlineshopping.com, including but not limited to:
Logos
Text
Product descriptions
Images
Graphics
Website design
Page content
is owned by or licensed to Rana Online Shopping unless otherwise stated.
You may not copy, reproduce, modify, distribute, or commercially use our website content without prior written permission.
14. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website and placing an order, you agree that we may collect and use the information necessary to process your order, communicate with you, provide delivery services, and improve our services, in accordance with our Privacy Policy and applicable law.
15. Limitation of Liability
Rana Online Shopping will make reasonable efforts to ensure that the website and services operate properly.
However, we are not responsible for indirect, incidental, or consequential losses resulting from the use of our website or products, except where liability cannot legally be excluded.
We are also not responsible for delays or failures caused by circumstances beyond our reasonable control.
16. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, or other service providers.
The use of such third-party services may be subject to their own terms and policies.
17. Changes to These Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time.
Any changes will become effective once the updated Terms & Conditions are published on this page.
We encourage customers to review this page periodically for any updates.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.
Any dispute relating to the use of our website or purchase of our products shall be handled in accordance with the applicable laws and regulations of Bangladesh.
19. Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us.
Rana Online Shopping
Owner: MD SOHEL RANA
Phone: 01767864452
Email: ranaonline546@gmail.com
Address: Kamal Dah Road, Baksi Bazar Mor, Dhaka, Bangladesh
Website: ranaonlineshopping.com
Thank you for choosing Rana Online Shopping.